Privacy Policy

When you contact us, we collect the details you enter in the form, including your name, email address, and message. Please do not include sensitive medical or financial information in a website message.

When you request a free guide, we save your email address, the requested guide, and a submission date. When you buy a digital product or subscribe to coaching, we keep transaction details such as your email address, payment and subscription identifiers, purchase amount, and payment or subscription status.

Our hosting and service providers may process technical information such as your IP address, browser information, and request logs to deliver the site, secure it, and diagnose problems.

We use your information to respond to inquiries, provide requested downloads, record purchases, manage subscriptions, support customers, and protect the site against misuse. Contact form messages are stored so we can respond to your request.

Requesting a guide does not automatically subscribe you to a newsletter. Any marketing signup should be a separate choice. You can unsubscribe from marketing emails using their unsubscribe link or contact us to request removal. Necessary service and billing messages are separate from marketing.

Lovable Cloud provides site infrastructure and stores form submissions and transaction records. Stripe processes payments and billing; full payment card numbers are handled by Stripe, not stored in our site records. We may disclose information to providers as needed to operate these services, comply with law, or protect legal rights.

Coaching setup and delivery may take place in CoachRx. Newsletter subscriptions made on Substack are handled by Substack. YouTube provides video thumbnails and embedded playback; the video player loads when you choose to play a video. These services may receive technical information and use their own cookies or storage under their own privacy policies.

Links to social platforms or other stores take you to services with their own privacy practices. This policy covers this website, not those external services.

The site and its providers may use cookies or similar browser storage for necessary functions, security, payment processing, and video playback. Browser settings can limit cookies, although doing so may affect those functions.

This policy does not treat third-party video or payment services as cookie-free. If advertising or additional tracking is introduced, the policy and any legally required consent or opt-out controls must be updated.

We retain information as needed to fulfill requests, provide services, maintain business and payment records, and meet legal obligations. Retention depends on the type of information and the reason it is kept. We use reasonable safeguards, but no online system can guarantee absolute security.

You may contact us to request access to, correction of, or deletion of your personal information, or to ask us to stop marketing to you. We may need to verify your request and retain information required for legal, accounting, security, or transaction purposes.

California residents may have additional rights under applicable law, including rights to know, delete, correct, and opt out of certain sales or sharing, and to exercise applicable rights without unlawful discrimination. Which rights apply depends on the law and whether the business is covered. Contact us to make a request or ask how these rights apply to your information.

This website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has submitted information, contact us so we can investigate and remove it as appropriate.

We may update this policy as the site or services change. The date above identifies the latest revision. For privacy questions or requests, email the address below.